LA-V4: All courses

Introduction

Generally they work in comfortable office settings, from under normal working hour, from morning to evening depending on organization nature of business. They maybe required to work extra hours to fulfil internal and external requirement. Administrative Management personnel usually work in offices with other professionals in schools, hospitals, corporate settings, or in medical offices. They perform more difficult and complex administrative support tasks involving a thorough knowledge of the policies and procedures for their functional areas with a significant degree of independent judgment. They are assigned significant responsibility for carrying out administrative and office secretarial duties, frequently of a complex, highly sensitive, and confidential nature in an assigned functional area, often in a rapidly changing environment. They may also lead a small number of staff and perform technical duties in support of assigned operations.

ADMINISTRATIVE STAFF DEVELOPMENT MANAGEMENT

The person who is competent in this CU shall be able to develop competent manpower in accordance with company’s SOP and job description. Upon completion of this competency unit, trainees will be able to :-
• Identify administrative staff development management requirements
• Coordinate job training
• Conduct counselling & motivation session
• Develop departmental succession plan
• Evaluate staff development requirements effectiveness
• Report staff development requirements activities.

Skill Level: Beginner

OFFICE ASSET & FACILITIES MANAGEMENT

The person who is competent in this CU shall be able to ensure office asset & facilities is systematically managed in accordance with company’s SOP and company’s policy. Upon completion of this competency unit, trainees will be able to :-
• Identify office asset & facilities management requirements
• Plan office asset & facilities management
• Perform office asset & facilities management
• Record office asset & facilities management.

Skill Level: Beginner

OFFICE INVENTORY MANAGEMENT

The person who is competent in this CU shall be able to maintain optimum inventory to meet its requirements and avoid over or under inventory that can impact the financial figures in accordance with company’s SOP and company’s policy. Upon completion of this competency unit, trainees will be able to :-
• Identify office inventory management requirements
• Plan office inventory management activities
• Perform inventory management
• Report office inventory management activities.

Skill Level: Beginner

OFFICE VENDOR ADMINISTRATION

The person who is competent in this CU shall be able to administer an effective vendor administration system in accordance with company’s SOP, Local Authority and Governing Act. Upon completion of this competency unit, trainees will be able to :-
• Identify office vendor administration requirements
• Conduct office vendor procurement process
• Monitor vendor performance
• Evaluate office vendor administration effectiveness
• Report office vendor administration activities.

Skill Level: Beginner

OFFICE POLICIES ADMINISTRATION

The person who is competent in this CU shall be able to manage and administer sets of policies in accordance with company’s SOP, company’s vision and mission, Occupational Safety and Health Act (OSHA), Hazard Analysis and Critical Control Point (HACCP) and International Organisation for Standardisation (ISO) requirements. Upon completion of this competency unit, trainees will be able to :-
• Identify office policies administration requirements
• Plan office policies administration
• Perform office policies administration
• Report office policies administration.

Skill Level: Beginner

OFFICE SPECIAL PROJECT ADMINISTRATION

The person who is competent in this CU shall be able to manage effective special project activities in accordance with company’s policy. Upon completion of this competency unit, trainees will be able to :-
• Identify office special project administration requirements
• Perform special project activities
• Monitor special project performance
• Report office special project administration activities.

Skill Level: Beginner

ADMINISTRATIVE STAFF PERFORMANCE APPRAISAL

The person who is competent in this CU shall be able to examine and evaluate employee work behaviour, performance and administrative practices in accordance with company’s SOP, company’s policy and Labour Law. Upon completion of this competency unit, trainees will be able to :-
• Identify administrative staff appraisal requirements
• Conduct administrative staff performance evaluation and review session
• Analyse staff performance appraisal
• Report staff performance evaluation and review process.

Skill Level: Beginner

HUMAN RESOURCE (HR) GENERAL ADMINISTRATION

The person who is competent in this CU shall be able to perform HR general administration in accordance with company’s policy and Labour Law. Upon completion of this competency unit, trainees will be able to :-
• Identify Human Resource (HR) general administration requirements
• Perform Human Resource (HR) general administration
• Evaluate Human Resource (HR) general administration
• Report Human Resource (HR) general administration.

Skill Level: Beginner